Madiun (Jatimsmart.id) – PT Kereta Api Indonesia (Persero) menyampaikan permohonan maaf atas gangguan perjalanan kereta api yang terjadi di wilayah Daop 1 Jakarta akibat tingginya curah hujan yang mengakibatkan banjir pada Minggu (21/2) pagi.
“Kami atas nama Manajemen KAI mengucapkan permohonan maaf kepada para pelanggan karena terganggunya perjalanan dan pelayanan kereta api akibat banjir yang menggenangi jalur kereta api lintas Kedunggedeh – Lemahabang, Kabupaten Bekasi,” kata Manager Humas Daop 7 Madiun Ixfan Hendriwintoko.
BACA JUGA:
- Ribuan Tiket Kereta Api Masih Tersedia untuk Libur Panjang Pekan Ini
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Jalur kereta api lintas Kedunggedeh – Lemahabang tepatnya pada km 55+100 – km 54+500 hingga saat ini masih terendam banjir. Banjir yang merendam sejumlah ruas jalur rel tersebut merupakan dampak dari meningkatnya debit aliran sungai dari Bendungan Kamojing, Pupukujang, dan Walahar.
Akibatnya untuk sementara waktu lokasi tersebut belum dapat dilalui kereta api. Terdapat KA yang perjalanannya dibatalkan, serta perjalanan yang dialihkan menggunakan bus dan selanjutnya menggunakan kereta api dari stasiun Cikampek menuju kota-kota tujuan.
Berikut jadwal KA yang dibatalkan keberangkatan dari dan ke stasiun Pasar Senen dan Gambir :
Dari Pasar Senen
1. KA 254 Jayakarta (Pasar Senen – Madiun – Kertosono – Jombang – Surabaya Gubeng) keberangkatan dari Stasiun Madiun pukul 04.09 WIB (kedatangan Tanggal, 22-02-2021)
Dari Stasiun Gambir
1. KA 76A Bima (Gambir – Madiun – Kertosono – Jombang – Surabaya Gubeng) keberangkatan dari Stasiun Madiun pukul 02.15 WIB (kedatangan Tanggal, 22-02-2021)
2. KA 72A Gajayana (Gambir – Madiun – Kertosono – Blitar – Malang) keberangkatan dari Stasiun Madiun pukul 03.20 WIB (kedatangan Tanggal, 22-02-2021)
Ke Pasar Senen
1. KA 253 Jayakarta (Surabaya Gubeng – Jombang – Kertosono – Madiun – Pasar Senen) keberangkatan dari Stasiun Jombang pukul 15.30 WIB.
2. KA 101A Singasari (Blitar – Kertosono – Madiun – Pasar Senen) keberangkatan Stasiun Blitar pukul 16.35
Ke Stasiun Gambir
1. KA 75A Bima (Surabaya Gubeng – Jombang – Kertosono – Madiun – Gambir) keberangkatan dari Stasiun Jombang pukul 18.06 WIB.
2. KA 71A Gajayana (Malang – Blitar – Kertosono – Madiun – Gambir) keberangkatan dari Stasiun Blitar pukul 15.57 WIB.
Bagi penumpang KA yang sudah memesan tiket pada KA yang dibatalkan perjalanannya, dapat melakukan pembatalan melalui aplikasi KAI Access ataupun loket pembatalan yang terdapat di stasiun. Pembatalan tiket karena KA batal akan dikembalikan 100%.
Informasi perjalanan KA dapat diketahui melalui saluran resmi milik PT KAI (Persero) diantaranya aplikasi KAI Access, website resmi kai.id, Contact Center 121 line (021)121, Layanan pelanggan cs@kai.id dan Sosial media @keretaapikita @kai121_1
Para pelanggan yang terdampak telah kami hubungi seluruhnya, untuk menginformasikan terkait kondisi terbaru terkait perjalanan KA-nya. Info selengkapnya terkait perjalanan KA, pelanggan dapat menghubungi Customer Service di Stasiun, Contact Center KAI melalui telepon di 021-121, WhatsApp KAI121 di 08111- 2111-121, email cs@kai.id, atau media sosial KAI121.
BACA JUGA:
- Imbas Banjir Jakarta, 5 Kereta Api Menuju Wilayah Daop 7 Madiun Terlambat
- Kereta Api Singasari Berubah Jadwal Mulai April
- 5 Kereta Api Alami Kelambatan, KAI Daop 7 Madiun Minta Maaf
Ixfan menambahkan, KAI saat ini tengah melakukan berbagai upaya untuk memulihkan perjalanan kereta api di lokasi tersebut. Penanganan dilakukan baik dari sisi pengaturan operasional KA maupun prasarana jalur KA.
“Kami berkomitmen untuk senantiasa mengutamakan keselamatan, keamanan, dan kenyamanan perjalanan KA. Semoga cuaca segera membaik dan banjir segera teratasi agar jalur kereta api yang terdampak kembali normal serta perjalanan kereta api dapat beroperasi dengan lancar. Namun demikian untuk sampai saat ini wilayah Daop 7 secara umum dalam kondisi aman lancar dan terkendali, ”pungkasnya. (*)
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